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Higher-education registry

Eleven wrong grades found in the first four hundred transcripts

A registry digitising forty years of paper transcripts discovered that its real exposure was not unreadable paper - it was confidently misread grades.

Educational Documents consoleDual-read verificationShow-through removalCSV with withheld column

St Brannock's University

11

grade disagreements caught

2x

independent reads per cell

400

transcripts in the pilot

The challenge

Degree transcripts from the 1980s onward existed only as degraded photocopies, many with toner dropout across the grade column. A previous OCR pilot had returned a full set of grades with uniform confidence - and no way to tell which were guesses.

The approach

  • Transcripts taken in as single PDFs so the page run stayed intact through the whole console.
  • Bleed-through from double-sided pages removed before any capture ran.
  • Every grade cell read by two independent passes, with disagreements surfaced rather than resolved.
  • Institutional seals and registrar signatures held and composited back from the original.
Two independent reads found eleven grade disagreements in the first four hundred sheets. All eleven were real.
Deputy Registrar · St Brannock's University

The results

  • Eleven genuine grade disagreements identified and corrected against the paper register during the pilot.
  • Captured grades exported as CSV with withheld values in a separate column for reconciliation.
  • Restoration and verification folded into one pass, removing a manual checking stage entirely.

This is an illustrative scenario rather than a named customer. It is written to show what a deployment of this shape involves, and the figures describe the pipeline’s behaviour rather than a specific organisation’s results.

Put your worst document in first

Not the easy one. The faded, torn, water-marked one you assumed was gone. Free to start, no card, and the original is never overwritten.